We're Glad to Help!
If you have any difficulty using one of our products, we are delighted to assist. Simply send an email message to support@360impact.com and provide some detail regarding your question or specific challenge.

Typically, we respond to support requests within 2 hours. However, there are times when our support team are swamped for one reason or another. We ask that you allow up to one business day for a response.

Useful Details to Include in a Support Request

• Which operating system you are using
• Which language you are using (VB.NET, C#, etc.)
• Tell us if you are using code-behind or inline code
• We can sometimes identify a solution faster if you include/attach your code (or a code snippet)
• Complete Error Message (if any)