360 IMPACT strives to provide the best products and support for our worldwide customer base, and deliver prompt answers to over 600 companies and developers that evaluate our products every month when they have questions.
Here are a few unsolicited comments we have received recently that give you an idea of the kind of service, support, and quality you can expect from
360 IMPACT.
"I'm very grateful for your patience, and phenomenal customer service. And I just want you to know that I think the quality of your product
and your service is world-class, and very much appreciated."
Les Proctor
Les Proctor Direct "Thank you for the follow up I look forward to getting the latest
auto email app...It's a really great tool to have!!"
John Sauer
AAPD.NET "This is truly the greatest customer service I have ever received. When I first ordered your product, I needed it
urgently and e-mailed you guys after midnight that day, and I was amazed when
[one of your representatives] replied to me in less than 20 minutes. I was even more
surprised when you personally sent me the license key around 1:30 AM. In less than 2 hours, my issue was resolved and it was after midnight. I just
loved it! I can't thank you enough! You can't get
service like yours anywhere else."
Huseyin Karakulak
Office Depot, Inc. Challenge:
"I own ASP.NET Auto Email 2.0, love it, and am now faced with a challenge. I would like to use it to generate an email message using data gathered in a form that is in a Flash MX movie.
If you're going to research it, you'll hear a lot of people talking about integrating the two using Flash Remoting, which would be fine if Macromedia didn't charge US$1,000 for it." Solution:
"Woohoo! It works beautifully!
...Thanks for saving me $1,000 and hours of agony!"
Tim Jones
JonesTraining.com "This control of yours [Auto Email] is excellent. I will definitely be buying a license for it and your tech support is exemplary."
Tim Chapman
Iluka Ltd "Thank
you very much, for your quick help. We love your product. I am purchasing right now a copy from your web site."
Cesar Montes
MGI
Communications "With your help I could correct the problem. It was a missing line in my form file. I must say that I´m impressed over your support."
Tomas Nilsson
effemcom AB, Sweden "Thanks for your help! It worked and I am very pleased with the product."
Chris Daniels
NCEN
"Yes! You are 100% right. I have
done the same solution for my problem.
you are the first one to provide me
100% correct solution at first attempt
among all the tickets [with other
firms] I have ever posted. You are
great. Thanks a lot!!"
Shri
Pal "Thanks for the rapid response...I have to admit this is one of the greatest components that I’ve ever purchased."
David Moore Jr.
MDS, LLC.
"Great! 5 stars to you!! Thanks for all your previous emails."
Satish Devarapalli
Argonne National Laboratory
"Thank you for your quick reply. I was able to easily install the product onto my website for development."
Brian Henke "You guys are AMAZING! I will be able to load and test it later today. I'll let you know what happens. Look to see me purchase the validation processor and refer lot's of others to you as well."
David Oakland
Sputnik, Ltd "I absolutely love the software by the way. Thanks a ton."
Ryan Deeds
Lanier Upshaw, Inc. "I feel certain all is well with your
controls [Validation Processor and
Group Validator]. I will work on my application and then send you a link so that you can check out your wonderful controls. Thanks for your dedication."
Gelene Welch
ILUM Publishing.com
"Thanks a bunch! I love your product and will let your support team know if I have any issues!"
John Schwartz
Achieve Healthcare Technologies "Thank you so much for your superb level of help. I’ve got to get this site to final testing by the end of next week and by fixing it this weekend I’ve gained some valuable time. Thanks again, superb product."
Tim Chapman
Iluka Ltd "Thanks for the quick reply!"
Geof Birchal
"My sysadmin and I are both happy. Many thanks to you and your kind help. You are one of the best support I ever had. Have a wonderful day!"
Michelle Li
Council for Professional Recognition "Thank you for responding so soon!"
James Jenkins
"I'm glad I caught you since I was able to finish my project last night with this updated license in place."
Joe Ziolkowski
Naden/Lean, LLC.
"Thanks so much for the prompt reply. I've got a huge project and this
is a key part."
Judi Smith
Awana Clubs International
"I was able to see it in action on our production server. Everything works great. I purchased and am waiting for my new license key. Thank you for your help on this matter. Great product and very easy to use!!!"
Russ Sauers
"Wow! Impressive response time. Thanks again"
Mark Sottek
BeadsbytheDozen.com
"Thanks a lot for your instant response and support. I believe our subscribers will definitely enjoy using this program."
Virender Mohan Dang
"I am impressed by the promptness of your response. Apologies for working strange hours but I’m in Sydney
[Australia] at the moment."
Tim Chapman
Iluka Ltd "Thank-you for your quick response."
Dana Stevenson
Heller Ehrman White & McAuliffe LLP
"What I like about your product is the ability to deal with each control on the form without direct programming."
Ken Walker
Agency for Health Care Administration
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